“We want our customers to be aware of potential lead issues, but we don’t want them to be alarmed if they receive this letter.”

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DARRYL R. JONES, INTERIM GENERAL MANAGER OF BIRMINGHAM WATER WORKS, ON REACHING OUT TO HOUSEHOLDS WHOSE HOMES MAY BE SERVED BY LEAD PIPES, BIRMINGHAMTIMES.COM, NOV. 8.

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3. “We want our customers to be aware of potential lead issues, but we don’t want them to be alarmed if they receive this letter.”