Get a notification for a Starbucks order you didn't place? It was a glitch, the company says

Jesse O'Dell and his wife deedee say every morning for the last 16 years they get an iced Americano and Caramel Frappuccino from Starbucks which usually sets them back around $10. But on January seven their order cost *** lot more than that. It was 4444 dollars and 44 cents. That $4444.44 was the tip taken on top of their order. Making the total cost of two cups of coffee $4456.27 for this to happen was just *** real, It's just it's *** real shock. They got the coffee from this drive thru at 91st in Yale, Jesse says he selected no tip on the card machine and didn't get *** receipt *** couple of days later Didi was trying to buy their four daughters shoes at the mall. When her card was declined, they got this duplicate receipt when Say Starbucks told them there'd been *** network error with the card machine. And after speaking to managers they were sent to checks. But when they arrived they bounced, we contacted their customer service helpline probably 30-40 times that day. They assured us that they are sending new checks. But as of today we still Have not fully finished the situation. We still haven't received checks. The couple filed *** report with Tulsa police DD is an orphan originally from Thailand she hasn't seen her sisters in 17 years and the family were supposed to fly out to visit them and the orphanage. They're helping over there that now had to cancel that trip, costing them thousands disappointed for sure. And it's just we're just don't look at each other like how are we going to cancel our trip for sure. We had to we had to go towards our and these are nonrefundable tickets. These aren't the kind of things that you can you know just change out unless it's like *** day or two ahead in advance. So we just have to eat that now, telling everyone to check receipts and say they don't know if they'll ever go back to Starbucks again. Our consumer confidence is at an all time low. This is something that has caused huge duress in our own family and hopefully other people don't have to go through something like this.